Leading teams and shaping strategy at the intersection of automation, AI, and enterprise technology — turning complex challenges into measurable business outcomes for organizations across North America and around the world.
About
I'm a technology leader with a career defined by anticipating where the market is headed and positioning organizations to get there first. From software sales to engineering leadership, I've guided companies across North America — and served on worldwide teams at IBM — through pivotal decisions around automation, observability, FinOps, cloud modernization, and AI adoption — always with a bias toward action and outcomes.
Currently at IBM, I lead the Customer Success Engineering team for the Automation and Technology Business Management portfolio, aligning cross-functional teams around a shared vision: helping clients realize transformational value from the technology investments they've already made — and preparing them for the ones ahead.
Location
Birmingham, AL
Education
UAB
Industry
Enterprise Technology
Experience
IBM — Automation & Technology Business Management Portfolio
Leading and mentoring a team of customer success engineers across IBM's Automation and TBM portfolio — spanning Observability, IT Optimization, FinOps, and Asset Lifecycle Management. Setting the strategic direction for post-sale technical engagement, ensuring clients don't just deploy technology but achieve lasting, measurable business value from it. Championing a forward-looking vision for how automation and data-driven decision-making reshape enterprise operations.
IBM — Automation Portfolio
Owned the technical go-to-market strategy for IBM's Automation portfolio across North America. Built and led a high-performing team of specialists, partnering with enterprise clients to architect solutions spanning intelligent automation, application modernization, and DevOps transformation.
Persistent Systems — IBM Alliance
Drove the strategic IBM partnership for Persistent Systems, connecting enterprise clients with solutions across hybrid cloud, data resilience, cyber security, and application modernization. Established the vision for the alliance's growth trajectory, leading initiatives spanning Cloud Pak deployments, FlashSystem implementations, and large-scale cloud migrations.
Focus Areas
Giving engineering and operations teams full-stack visibility into application performance, infrastructure health, and end-user experience — so they can act before issues become outages.
Helping enterprises eliminate waste, right-size infrastructure, and make data-driven decisions that align IT spend with strategic business priorities.
Driving financial accountability across cloud and hybrid environments — empowering organizations to understand, forecast, and optimize their technology investments at scale.
Orchestrating the full lifecycle of hardware and software assets from procurement through retirement — reducing risk, ensuring compliance, and maximizing ROI.
Championing the adoption of intelligent automation and AI-driven workflows that fundamentally reshape how enterprises operate, compete, and grow.
Building forward-looking data protection strategies with advanced backup, recovery, and threat detection capabilities that keep organizations ahead of emerging risks.
Vision & Leadership
The best technology in the world doesn't move the needle without people who can see the bigger picture, align stakeholders around a shared outcome, and execute with conviction. That's the kind of leadership I bring — translating complex technical landscapes into clear, actionable strategies that teams rally behind.
I believe the most impactful leaders don't just manage what's in front of them — they anticipate what's coming next. Whether it's identifying emerging platform shifts, building high-trust client relationships, or developing the next generation of technical talent, I lead with a long-term perspective and a relentless focus on outcomes.